As enterprise mobility management becomes a pressing issue for employers, we often hear the question, “When does it make more sense for employers to own and pay for their employees’ mobile devices?” The answer to this question depends on two factors.
1. Will your employee give their mobile phone number to customers, clients and vendors?
If the answer is yes, then you should own the employee’s device. In the event your employee leaves, whether voluntarily or involuntarily, you will want to retain ownership of the phone number. When your customers and vendors call that number, they will reach one of your employees, rather than an ex-employee.
2. Will your employee access company data from the phone?
Again, if the answer is yes, then you should own the employee’s device. Whether your employee is accessing data from a custom-developed app, or through third-party applications, you will need the ability to wipe the phone if your employee does something inappropriate.
If you decide not to own your employees’ mobile device, make sure that you have a policy in place that limits the use of personal devices for company use.
Enterprise Mobile Strategy Workshop
At our next Road Tour stop, we’ll present a live workshops about building a holistic mobile strategy for your business. This strategy will include marketing, operations, financial and HR considerations. If you’d like to help us as we build this workshop, or if you want to gain access to the materials we’ll be presenting, join our LinkedIn group: Backstage Pass.
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