Blog Archive

How Your Faltering IT Customer Service May Be Costing You

You worked tirelessly last year improving productivity and ensuring your staff are happy. Still, January is notorious for employees researching new jobs—and many find them. Despite all your hard work, there’s something frustrating nearly everyone in the office, and you’ve finally found the common denominator: the IT department.   Don’t Jump the Gun Before you […]

Setting Up And Managing Contacts In Microsoft Outlook

There’s no denying that email contacts are the modern-day equivalent of the traditional address book. For modern businesses, digital contacts are a company’s lifeline. They provide the means of connecting with clients, collaborating with team members and communicating important information to employees. Without an organized approach to setting up and maintaining these digital address books, […]

Evaluating Digital Transformation Efforts

Today’s businesses are nearly all in a period of transition. If you aren’t old enough to have lived it, all you need to do is stream a few episodes of just about any ’90s sitcom to realize that business has changed at an overwhelming pace since then. This change continues today. Companies are all at […]

Employee Benefits Cyber-Attacks Questions Answers

Your employees may understand that they risk identity theft every time there’s a major cyber breach at a store they’ve patronized. But do they know that even more of their personal information is available to hackers via their employee benefits plans? It’s a risk that an increasing number of business owners and CEOs have had […]

Managed Services to Keep Growing in 2016 and Businesses Should Pay Attention

  Managed Services is red-hot, and most forecasts expect the market to grow by at least 15% each year through 2019 to a value of $285 billion. This could only mean that more and more businesses are expected to recognize the need for an MSP to help maintain their IT infrastructure in order to stay […]

Microsoft and Hortonworks Launch HDInsight

Everyone has their sights on big data and how it is drastically changing the business landscape. Many of today’s largest businesses have begun integrating big data analytics to their strategic planning process, and more organizations are expected to follow in their footsteps. To capitalize on the huge demand, service providers are now racing to establish themselves as […]

Disaster Recovery as a Service (DRaaS)

Disaster Recovery as a Service, or DRaaS, is essentially insurance against an IT catastrophe. It positions your organization to recover in a timely and predictable fashion when a disruption occurs by keeping a team of experts at your disposal. Advantages of DRaaS 1. Quick Recovery The downtime after suffering a disaster almost always puts an […]

Dynamic Quest Again Supports NCLGISA at Fall Event

This May, Dynamic Quest made its presence known at NCLGISA’s spring conference —that’s the North Carolina Local Government Information Systems Association— as one of 75 vendors supporting the conference and its goals of networking and education. If you were in attendance, you saw DQ’s Darren Barnes across from the well-lit and Dell-equipped police cruiser on display. […]

GeekSpeak: MDM/MAM

BYOD (Bring Your Own Device) policies have been evolving over the last decade as companies try to balance the benefits of increased productivity and decreased equipment cost with the menagerie of security considerations that come with covering a host of mobile devices. Employees work best (and happiest) on equipment they’re accustomed to, but an open mobile device policy can poke holes […]

Unified Threat Management (UTM)

A Unified Threat Management (UTM) is an approach that allows an IT department to manage the entirety of an organizations network security through a lone console. Having all relevant applications, programs and infrastructure components controllable via a single heads-up display (HUD) makes network monitoring, configuration, and threat response so much easier that a single network […]