Our hospital IT outsourcing services focus on network implementation and management, desktop / end user support and hospital information systems and consulting. We are a single source for all your technology needs–your business partner. Simply stated, our mission is to give you, our partner, peace of mind when it comes to your hospital technology. We know computers, we know software, and most importantly, we know hospitals.
- Complete IT Outsourcing
- Virtual CIO Consulting
- Technology Auditing
- IT Project Assistance
- Hardware and Software Procurement
- Application Development and Custom Report Writing
- Workflow Management
Typically, hospitals engage in technology outsourcing for two reasons. The first reason is to lower costs, and the second is to remove the day to day IT management burden and distractions from hospital executives. Nexxtep certainly provides these two benefits, however, our technology outsourcing model adds a third benefit which we feel is ultimately more important and that is improved service. We say improved service is more important because that is where technology meets patient care. As technology becomes more and more intertwined into the daily activities of your hospital, network uptime and fast response times become crucial.
Nexxtep is able to provide this level of service because our unique outsourcing model coordinates all our technology resources across every hospital as one integrated team.
Our technology outsourcing model creates free-flowing communication channels between the technology staff of all our partner hospitals. If an issue is detected at one hospital, we are able to proactively take action to avoid the same issue at other hospitals.
As healthcare information systems become more and more complex, the need for expert technical knowledge becomes even more paramount. Nexxtep has the experience to make your technology dollars go further by reducing or eliminating purchasing mistakes and failed initiatives. We have already been down the road you want to travel. We know where the potholes are and we can help you steer around them. Our CIO Services provide enterprise class services to small and mid-sized facilities. We work with your staff and executive team to plan, budget and provide the technical guidance needed to leverage every benefit of your hospital’s technology investment.
Reliable technology is absolutely essential for hospitals to go electronic. If you have ever wondered about the overall strength and reliability of your technology infrastructure, you should consider our IT auditing services. We can send a cadre of network engineers to your facility to evaluate the technology and report back to you. During a typical hospital technology audit we will evaluate the following important technology areas:
- HIPAA Compliance
- Continuity and Disaster Recovery Planning
- Data Backup Policies and Procedures
- General Support Policies and Procedures
- EMR Readiness
- Technology Staff Skills Assessment
Complex technology projects often require specific experience, specialized knowledge and additional manpower. Nexxtep can provide all three for your hospital. Odds are we have completed multiple projects identical to the one you are about to pursue. We can help you make the right decisions and avoid costly mistakes.
Nexxtep has a strong relationship with both hardware and software vendors in the healthcare space. Whether your facility is looking for a new EMR system or additional network storage such as a SAN (Storage Network Array), we can help. Our volume with vendors allows us to pass on substantial hardware and software discounts to our partner hospitals.
With a team of developers on staff, Nexxtep is able to build custom applications and reports. Our developers are certified in most of the latest programming languages and have the database knowledge to extract information from various systems used in the healthcare environment. In addition to report writing services, our staff is able to provide custom web portal and executive dashboard applications for up to the minute metric information.
Experience counts! We understand the complexities that hospitals face and we have already solved many of the daunting problems. Hospitals strive to work more efficiently and we use technology to reach that goal. Our team will look for inefficiencies in your current workflow and determine how technology can smooth these processes in order to return a better ROI.