30-Minute Response Time Guaranteed
Time and time again, our clients tell us their favorite thing about working with Nexxtep is our responsiveness. When you have issues, you want them fixed, and you want them fixed quickly. With our support plans (we call it N-Care), you will pay a flat monthly fee for all of your IT needs (e.g.- PC support, software, servers, firewalls). If you have issues, we guarantee that a technician will contact you within 30 minutes to solve them.
MAKING A STRONG CASE
Benefits of N-Care
Our IT Services are completely covered with our N-Care packages or offered on an as-need basis.
IT INFRASTRUCTURE DESIGN
Nexxtep service experts work with you to design the optimal infrastructure for your organization and drive maximum results from your investment.
Expert advice to help you plan the next steps with your business.
Security-conscious clients routinely ask us to help them prevent data loss and other compliance disasters by auditing their IT infrastructure for vulnerabilities and allowing them to manage their compliance continuously.
IT PROJECT ASSISTANCE
Do you have an internal IT team that needs a hand from time to time? You can lean on the Nexxtep service experts to assist in your time of need.
IT STRATEGIC PLAN DEVELOPMENT
Nexxtep can provide a technology “roadmap” that is consistent with your mission and goals.
BACKUP & DISASTER RECOVERY
The goal is to keep you up and running. Nexxtep offers many backup and disaster recovery options to fit your needs.
BUSINESS CONTINUITY PLANNING
When your business is disrupted, you can lose money and customer trust. Nexxtep can develop a plan to deal with prevention and recovery.
NETWORK INSTALLATION AND ADMINISTRATION
Nexxtep follows industry best practices to ensure that your network is configured and operating as efficiently as possible.
Want to focus on your core business? Let Nexxtep handle all technology aspects for you.
VOIP PHONE SYSTEMS
Need a phone solution that can grow with you? VoIP phone systems can provide more features at a lower price.
EMAIL SETUP AND HOSTING
Save money and keep operations moving with a secure and redundant email service. Nexxtep offers many options to fit your needs.
FIREWALL, ANTIVIRUS AND SPAM FILTERING
Keep the hackers out with a multi layered security approach.
NETWORK MONITORING AND OPERATIONS CENTER
Nexxtep will monitor your network 24×7 from our state-of-the-art data center.
When you engage with us, we will use a proprietary tool to measure every aspect of your business technology and provide you with a grade and specific recommendations for every point we measure. No other technology consultant will go to these lengths to ensure your systems are running properly. We will also re-audit your organization with the same tool periodically to make sure you have improved in weaker areas.